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Receptionist – Ashgrove Woods

September 09, 2013 - September 11, 2013
Location:Nicholasville, KY
Exempt/Non-Exempt:Exempt
Benefits:Health, Dental, Vision, STD, Life, 401(k); paid sick, vacation and holiday's
Employment Type:Full Time
Location:Ashgrove Woods
Description:Accept the challenge of a satisfying career with Christian Care Communities, the region's premier network of residential homes and community programs. We offer an excellent environment where you can make a difference in the lives of our residents.

Christian Care Communities is seeking a full time Receptionist for our Bridgepointe at Ashgrove Woods facility located in Nicholasville, KY.

MISSION
Christian Care Communities enhances the journey of life for Older Adults.

VISION
Building on our faith heritage, Christian Care’s vision is to be Kentucky’s premier provider of Older Adult Services.

PART I: POSITION IDENTIFICATION Receptionist - Ashgrove
Job Code: 76610000
Program: Older Adults
Facility: Non-specified
Location: Non-specified
Department: 766 General and Administration
Direct Supervisor: Business Office Manager
Effective Date: August 2013
Revision Date:

PART II: POSITION SUMMARY
The Receptionist is responsible for performing assigned receptionist, clerical, and office duties while maintaining compliance with all applicable laws, regulatory and organizational standards.

PART III: POSITION REQUIREMENTS
Required Education: High school diploma or general education degree (GED)
Preferred Education: Associate’s degree from a 2 year college or technical school
Required Experience: 6 months experience or training as a receptionist
Preferred Experience: 6 months experience or training in accounting; working with basic business office equipment
Business travel is a requirement of position; proof of valid driver’s license with a clean driving record
If personal vehicle is used to transport self or others; proof of insurance of $100,000 single limit of liability

Skills, Abilities and Knowledge
1. Excellent communication skills to include:
a. Ability to speak and read English
b. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
c. Ability to write routine reports and correspondence
d. Ability to speak effectively before groups of employees, organizations and others
e. Ability to communicate effectively with all levels of staff
2. Working knowledge of various software programs such as Microsoft Office products including, Word, PowerPoint, and Excel


PART IV: ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The incumbent performs job responsibilities without posing a significant risk of substantial harm to the health or safety of him/her or others while maintaining compliance with all policies and procedures of Christian Care Communities and within the parameters of the Organization’s mission, vision, and values.

1. Receives and greets callers/visitors, provides information, and directs to proper person or area.
2. Answers telephone, determines nature of call, and directs caller to appropriate individual or department.
3. Takes and delivers messages as needed.
4. Maintains a current file or listing of residents by room number and name, emergency phone numbers of on-call personnel, department extension, key personnel and others as assigned
5. Receives requests from within the facility/campus and locate personnel via telephone or paging system.
6. Screens and immediately reports suspicious persons/information to supervisor or administrator
7. Types memos, correspondence, reports, and other documents
8. Performs other duties as directed by the Administrator and/or Office Manager

PART V: PHYSICAL DEMANDS AND WORK ENVIRONMENT

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

1. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
2. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 50 pounds.
3. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

1. The noise level in the work environment is usually moderate; lighting is in the standard range for office duties; business equipment is regularly operated (computer, copier, fax, printer, postage meter, land line and mobile phones, etc.).
2. The employee is subject to falls, burns from equipment, odors, and exposure to the infectious waste, diseases and conditions, including the AIDS and Hepatitis B and C viruses.


PART VI: “W.E. C.A.R.E.” VALUES
Christian Care Communities is a values’ driven organization with six (6) core values. All staff members are expected to successfully meet the following non-negotiable Core Values Standards of Performance which will be used to measure overall work performance:

1. Work with compassion for Older Adults and their families:
a. Listen carefully
b. Professional and pleasant interaction
c. Practice patience and gentleness

2. Embrace aging as a valued part of life:
a. Encourage and respect individuality
b. Be humble and accepting
c. Compassionately engaged

3. Care for the physical, mental, emotional and spiritual well-being of those we serve and those who serve with us:
a. Provide exceptional care with kindness and humility
b. Know your residents and colleagues – their important occasions and crises
c. Care about wellness and healthy lifestyles, and both set an example personally, as well as encourage others in their efforts to improve

4. Always seek ways to improve and grow:
a. Share knowledge
b. Challenge people to reach their highest potential
c. Stay abreast of industry trends and the latest technologies

5. Respect the dignity of each person:
a. Invite participation and ideas from everyone
b. Treat everyone with honesty and fairness
c. Thank and recognize people for what they do
d. Acknowledge and speak daily

6. Exemplify integrity, excellence, and accountability:
a. Model what you expect
b. Do your best and strive to do better
c. Accept your role at Christian Care
d. Be reliable, enthusiastic, and proud friends of Christian Care
Qualifications:Required Education: High school diploma or general education degree (GED)

Preferred Education: Associate’s degree from a 2 year college or technical school

Required Experience: 6 months experience or training as a receptionist

Preferred Experience: 6 months experience or training in accounting; working with basic business office equipment

Business travel is a requirement of position; proof of valid driver’s license with a clean driving record

If personal vehicle is used to transport self or others; proof of insurance of $100,000 single limit of liability

Screening Requirements: drug screen and criminal background check

Christian Care Communities and its affiliated subsidiaries are Equal Opportunity Employers. Christian Care Communities does not discriminate on the basis of race, color, religion, sex, national origin, veteran’s status, or disability.


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